Skip to content

Warranty & Returns

Warranty & Change of Mind Returns

Change of Mind

We understand that sometimes you would like to change your mind and return an item. We allow returns within 7 days of purchase for an exchange or refund, but please note that a restocking fee may apply.

Please note that the returned product must be in its original condition and undamaged packaging including all inserts, pamphlets, CDs, manuals, cables and accessories. Products that were purchased on a "No Return Basis" are not included in this guarantee.

For full details on returns and warranty information please see our Terms and Conditions.

Warranty & Returns Procedure

To begin, simply click the button below to submit a Warranty and Return Claim. We strive to respond to all requests within 24-48 hours. For further assistance please contact our Online Department on (02) 8090 3330.