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POLY EDGE E500, IP Phone, Black, White, Wired handset, Desk/Wall, In band, User
TOP LINE, EXECUTIVE LEVEL DESK PHONE
THE MOST ADVANCED OFFICE PHONE YOUR OFFICE (OR HOME) HAS EVER SEEN
Our most versatile phone to date, the Poly Edge E500 Series offers industry leading Poly audio and a host of advanced features. Built for hot desking or home offices, these phones pair our famous noise reduction technology with cutting edge design that brings style to any desktop.
BUILT TO GROW
STARTS BIG AND GROWS AS YOUR BUSINESS DOES
This workhorse phone is outfitted with a big 5 inch color display and is designed to handle up to 48 lines. What s more, the Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.
ENTERPRISE QUALITY SOUND
HD AUDIO AND POLY FAMOUS NOISE BLOCKING TECHNOLOGY
The Poly Edge E500 Series offers the latest in noise blocking with Poly NoiseBlockAI and Acoustic Fence technologies. And with crystal clear HD voice technology it offers the best possible sound from home or office.
WORKS WHEREVER YOU DO
WI FI READY FOR HASSLE FREE PERFORMANCE AT HOME OR IN THE OFFICE
Work anywhere with 802.11AC Wi Fi included with the Poly Edge E550. With simple out of the box Wi Fi configuration, this phone gives you peak performance anywhere you ve got a signal.
PERFECTLY PAIRED
HYBRID WORKING AT ITS BEST WITH A HEADSET AND YOUR PAIRED MOBILE PHONE
Integrated Bluetooth 5.0 on the Edge E550 gives you freedom to move about the office with your Bluetooth headset and answer your mobile phone calls from your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy.
INTEGRATED MICROBAN ANTIMICROBIAL PROTECTION
Rest assured that your devices, enhanced with Microban antimicrobial product protection, stay cleaner, fresher and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24 hours a day, 7 days a week.
NEW DESIGN
Beautiful design. Improved, thoughtful user experience. Stay informed with style with the surround light status indicator. Built in NFC technology for advanced integrations. And your phones stay cleaner for longer with integrated Microban antimicrobial protection.
POLY S SIGNATURE AUDIO
Hear every nuance with signature Poly HD voice and bass frequency enhancing speaker design. Poly Acoustic Fence and Poly NoiseBlockAI technologies eliminate noise and distractions.
LINES AND SOFTKEYS
12 line keys support up to 48 lines, features, and contacts. 4 soft keys under the display are context sensitive making features easy to find. And a new pagination key brings additional lines and speed dial contacts into view.
COLOR DISPLAY
A large, bright 5 inch backlight color IPS display shows your lines, features, contacts, speed dials and everything else you need from your phone to be more productive.
CONNECTIVITY
Two high speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. Easily pair your mobile phone or headset with integrated Bluetooth (E550). Integrated Wi Fi (E550) makes it easy to install the phone in home offices or hard to cable locations.
ACCESSIBILITY
Our most accessible phones ever with new text to speech feature, screen color adjustments for color blindness and bigger font settings.
BACKLIT KEYS
Be sure about how you are connected or if you are on mute. Important keys like mute, speakerphone and headset select keys are backlit when selected.
NAVIGATION
Alphanumeric dialpad, 4 way navigation and select keys, home button, volume control, redial and transfer keys.
ADD A HEADSET
Connect the right headset to suit your work style. Move freely with your integrated Bluetooth headset (E320, E350). USB, RJ9 and Electronic Hook Switch headsets supported too.
MORE CONTACTS
Turn your Poly Edge E500 series phone into an attendant console by adding up to two Poly Edge E Expansion Modules.
THE MOST ADVANCED OFFICE PHONE YOUR OFFICE (OR HOME) HAS EVER SEEN
Our most versatile phone to date, the Poly Edge E500 Series offers industry leading Poly audio and a host of advanced features. Built for hot desking or home offices, these phones pair our famous noise reduction technology with cutting edge design that brings style to any desktop.
BUILT TO GROW
STARTS BIG AND GROWS AS YOUR BUSINESS DOES
This workhorse phone is outfitted with a big 5 inch color display and is designed to handle up to 48 lines. What s more, the Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.
ENTERPRISE QUALITY SOUND
HD AUDIO AND POLY FAMOUS NOISE BLOCKING TECHNOLOGY
The Poly Edge E500 Series offers the latest in noise blocking with Poly NoiseBlockAI and Acoustic Fence technologies. And with crystal clear HD voice technology it offers the best possible sound from home or office.
WORKS WHEREVER YOU DO
WI FI READY FOR HASSLE FREE PERFORMANCE AT HOME OR IN THE OFFICE
Work anywhere with 802.11AC Wi Fi included with the Poly Edge E550. With simple out of the box Wi Fi configuration, this phone gives you peak performance anywhere you ve got a signal.
PERFECTLY PAIRED
HYBRID WORKING AT ITS BEST WITH A HEADSET AND YOUR PAIRED MOBILE PHONE
Integrated Bluetooth 5.0 on the Edge E550 gives you freedom to move about the office with your Bluetooth headset and answer your mobile phone calls from your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy.
INTEGRATED MICROBAN ANTIMICROBIAL PROTECTION
Rest assured that your devices, enhanced with Microban antimicrobial product protection, stay cleaner, fresher and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24 hours a day, 7 days a week.
NEW DESIGN
Beautiful design. Improved, thoughtful user experience. Stay informed with style with the surround light status indicator. Built in NFC technology for advanced integrations. And your phones stay cleaner for longer with integrated Microban antimicrobial protection.
POLY S SIGNATURE AUDIO
Hear every nuance with signature Poly HD voice and bass frequency enhancing speaker design. Poly Acoustic Fence and Poly NoiseBlockAI technologies eliminate noise and distractions.
LINES AND SOFTKEYS
12 line keys support up to 48 lines, features, and contacts. 4 soft keys under the display are context sensitive making features easy to find. And a new pagination key brings additional lines and speed dial contacts into view.
COLOR DISPLAY
A large, bright 5 inch backlight color IPS display shows your lines, features, contacts, speed dials and everything else you need from your phone to be more productive.
CONNECTIVITY
Two high speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. Easily pair your mobile phone or headset with integrated Bluetooth (E550). Integrated Wi Fi (E550) makes it easy to install the phone in home offices or hard to cable locations.
ACCESSIBILITY
Our most accessible phones ever with new text to speech feature, screen color adjustments for color blindness and bigger font settings.
BACKLIT KEYS
Be sure about how you are connected or if you are on mute. Important keys like mute, speakerphone and headset select keys are backlit when selected.
NAVIGATION
Alphanumeric dialpad, 4 way navigation and select keys, home button, volume control, redial and transfer keys.
ADD A HEADSET
Connect the right headset to suit your work style. Move freely with your integrated Bluetooth headset (E320, E350). USB, RJ9 and Electronic Hook Switch headsets supported too.
MORE CONTACTS
Turn your Poly Edge E500 series phone into an attendant console by adding up to two Poly Edge E Expansion Modules.
| Design | |
| Product type The sub-category of the product. | IP Phone |
| Handset type | Wired handset |
| Product colour The colour e.g. red, blue, green, black, white. | Black, White |
| Backlight keypad |
 |
| Wall mountable The product can be mounted on (attached to ) a wall. |
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| Mounting What size the mounting head of the product is, to couple it with a camera. | Desk/Wall |
| Performance | |
| Dual-Tone Multi-Frequency (DTMF) modes | In-band |
| Unicode UTF-8 character support |
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| Password protection type | User |
| Phone features | |
| Lines quantity The number of lines in the phone. | 12 lines |
| Hot desking |
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| Call waiting |
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| Distinctive ring |
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| Call hold |
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| Call forwarding |
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| Do not disturb function |
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| Call park |
|
| Call pick up |
|
| Full duplex A full-duplex system allows communication in both directions, and unlike half-duplex, allows this to happen simultaneously. |
|
| Call transfer |
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| SIP registrar server |
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| Auto-negotiation |
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| Management features | |
| Integrated voicemail |
|
| Keypad number of keys | 23 |
| Management platform | WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript |
| Display | |
| Display The description of display that can includes display type, resolution, size etc. | IPS |
| Display diagonal Size of the display for this product, measured diagonally, usually in inches. | 12.7 cm (5") |
| Display resolution The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image. | 800 x 480 pixels |
| Touchscreen A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers. |
 |
| Backlight display A backlight is a form of illumination used in liquid crystal displays (LCDs). As LCDs do not produce light themselves - unlike for example Cathode ray tube (CRT) displays - they need illumination (ambient light or a special light source) to produce a visible image. Backlights are used in small displays to increase readability in low light conditions such as in watches, and in computer displays and LCD televisions to produce light in a manner similar to a CRT display. |
|
| Audio | |
| Speakerphone Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone. |
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| Microphone mute |
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| Voice codecs | G.711, G.722, G.722.1, G.729ab, OPUS, iLBC |
| Echo cancellation |
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| Voice activity detection |
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| Adaptive jitter buffers |
|
| Frequency range The lowest and the hightest frequencies that can be inputted/produced. | 150 - 14000 Hz |
| Comfort noise generation (CNG) |
|
| Packet loss concealment (PLC) |
|
| Network | |
| Ethernet LAN An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable. |
|
| Ethernet LAN interface type The characteristics of the Ethernet LAN interface. | Gigabit Ethernet |
| Ethernet LAN data rates The different speed levels of the Ethernet LAN connection. | 10,100,1000 Mbit/s |
| Wi-Fi Popular technology that allows an electronic device to exchange data or connect to the internet wirelessly using radio waves. |
|
| Bluetooth Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example. |
|
| Supported network protocols Network protocols tested as compatible with this product e.g. FTP,HTML, POP. | SIP, SDP, IETF SIP |
| Quality of Service (QoS) support |
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| DHCP client Whether the product features a DHCP (Dynamic Host Configuration Protocol) to obtain IP addresses within a network. |
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| Event logging |
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| Security algorithms Security algorithms are used to provide authentication, cipher key generation, integrity and radio link privacy to users on mobile networks. The security algorithms supported are the ones that can be used with this product. | HTTPS, SRTP, TLS |
| Syslog |
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| Auto diagnostic |
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| Near Field Communication (NFC) |
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| Technical details | |
| Warranty period | 1 year(s) |
| Ports & interfaces | |
| Headset connectivity | RJ-9 |
| USB Type-C ports quantity | 2 |
| Ethernet LAN (RJ-45) ports Number of Ethernet LAN (RJ-45) ports (connecting interfaces) in the device. Ethernet LAN (RJ-45) ports allow a computer to connect to the ethernet. | 2 |
| RJ-9 ports quantity | 1 |
| Expansion module support |
|
| DC-in jack The socket/plug where the DC electricity supply connects to the device. |
|
| Certificates | |
| Sustainability certificates | ENERGY STAR |
| Certification | UL 62368-1 CAN/CSA C22.2 No. 62368-1-14 EN 60950-1/62368-1 IEC 60950-1 and IEC 62368-1 AS/NZS 60950.1/62368.1 |
| Power | |
| Power over Ethernet (PoE) The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras. |
|
| AC adapter output voltage | 48 V |
| Power consumption (typical) Amount of power consumed by this model, often expressed in watts (W). Typical values that manufacturers give are power consumption when off, standby/suspended mode, typical use, maximum usage. | 25 W |
| Power consumption (Power over Ethernet (PoE)) | 13 W |
| Operational conditions | |
| Operating temperature (T-T) The minimum and maximum temperatures at which the product can be safely operated. | 0 - 40 °C |
| Operating relative humidity (H-H) | 5 - 95% |
| Storage temperature (T-T) The minimum and maximum temperatures at which the product can be safely stored. | -40 - 70 °C |
| Weight & dimensions | |
| Package width The distance from one side of the packaging to the other. | 338 mm |
| Package depth The distance from the front to the back of the packaging. | 88 mm |
| Package height The distance from the top to the bottom of the packaging. | 256 mm |
| Package weight Weight of the packaged product. | 1.08 kg |
| SKU | 700745 |
| MPN | 2200-87855-025 |
| Brand | Polycom |
| Product Condition | Brand New/Unused |
| Product Use | General |
| Warranty Period | 1 Year Warranty |
| Warranty Contact | https://www.poly.com/ |